Privacy Policy

Last updated: December 2024

1. Introduction

CompareWise Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

2. Information We Collect

2.1 Information You Provide

  • Contact form submissions (name, email, message content)
  • Email communications
  • Any other information you voluntarily provide

2.2 Automatically Collected Information

  • Browser type and version
  • Operating system
  • IP address (anonymized)
  • Pages visited and time spent on site
  • Referring website

3. Cookies and Local Storage

We use cookies and browser local storage to enhance your experience:

3.1 Essential Cookies

  • Cookie consent preferences
  • Basic site functionality

3.2 Analytics Cookies

  • Website usage statistics
  • Performance monitoring

You can control cookie settings through your browser preferences.

4. How We Use Your Information

  • Respond to your inquiries and contact form submissions
  • Improve our website and services
  • Analyze website usage and performance
  • Comply with legal obligations

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With service providers who assist in website operations (under strict confidentiality agreements)

6. External Links

Our website contains links to external websites for reference purposes. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

  • Contact form data: Retained for up to 2 years for business purposes
  • Analytics data: Retained for up to 26 months
  • Cookie data: As specified in individual cookie settings

9. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability

To exercise these rights, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date.

11. Contact Information

If you have questions about this privacy policy, please contact us:

  • Email: [email protected]
  • Phone: +44 20 7123 4567
  • Address: CompareWise Ltd, 123 Business Street, London EC2A 4NE, United Kingdom